product + care
Life can get messy, but your H Bag is up to the task. Crafted from durable neoprene with a water-resistant nylon lining, it withstands everyday spills and stains. Simply wipe clean with a WaterWipe, ready for your next adventure. For more info check out our Materials + Care page.
All our H Bags are made from premium quality neoprene with 100% cotton straps, spill resistant coated nylon lining and custom made hardware. Learn more about neoprene's super powers by visiting our Materials + Care page.
After you checkout, be sure to check your inbox as we deliver your choice straight to your inbox. Simply click on the charity you would like to support from the email and we will do the rest for you. If you cannot see our email in your inbox, check your spam or other emails folders.
DELIVERY + RETURNS
Yes, delivery is free in Australia for our newsletter sign up family.
If it is not your first order or you are not signed up to our newsletter, we offer $15 tracked shipping for all metro areas within Australia. If you require your H Bag urgently for travel, we offer $35 express shipping. For non-metro and rural postcodes, please select $25 shipping at the checkout. For more information on shipping, please see our shipping policy here.
You should receive your order in approximately 2-8 business days. Current orders are shipping from early December 2024. For more information on shipping and tracking your order, check out our Shipping + Returns page.
Yes, Heych offers a 14 day money back guarantee on all full priced items that meet our Returns Policy conditions. To return your full priced bag for a refund please submit a refund request via our returns portal here. For more information, please visit our Shipping + Returns page.
You can contact us through our contact page! We will be happy to assist you.